7 Tips to Improve Student Performance with My Class Insights – The Cengage Blog

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Student performance does not usually fall off a cliff overnight. More often, it slips quietly: one missed homework problem here, one shaky quiz there, one student nodding confidently while secretly thinking, “I have no idea what just happened.” By the time exam grades arrive, the warning signs have already been waving like tiny academic flags.

That is where My Class Insights in Cengage WebAssign becomes useful. Instead of waiting for a midterm to reveal who is struggling, instructors can use performance data to see which topics students understand, which concepts need more attention, and which learners may need support before small gaps become giant potholes. Think of it as a dashboard that says, “Your students are confused about quadratic equations,” without making you grade 200 handwritten solutions while eating cold leftovers at midnight.

Used well, learning analytics can help instructors make smarter teaching decisions, personalize support, encourage student ownership, and improve course design. Used poorly, it becomes just another dashboard nobody checkslike the treadmill in the corner with laundry on it. The goal is not to worship data. The goal is to turn data into action.

Below are seven practical, classroom-friendly tips to improve student performance with My Class Insights, plus real teaching experience ideas you can adapt immediately.

What Is My Class Insights?

My Class Insights is a WebAssign feature designed to help instructors and students understand performance across assigned textbook topics. Rather than relying only on final homework scores, it highlights topic-level understanding and first-attempt performance. That matters because students may eventually get a problem right after multiple attempts, but their first try often tells a more honest story about what they truly know.

For instructors, Class Insights can reveal difficult topics, challenging questions, student-level struggles, and patterns across sections or assignments. For students, My Class Insights provides a way to see which concepts they have mastered and which ones deserve more practice. In other words, it turns “study everything” into “start here.” That is a much kinder instruction, and frankly, everyone’s highlighter thanks you.

Why Student Performance Data Matters

Data-informed instruction is not about replacing teacher judgment. It is about sharpening it. Experienced instructors already notice patterns: blank stares, repeated mistakes, quiet panic before exams, and the classic “Are we going to need to know this?” But analytics can confirm those hunches with evidence.

When instructors review student performance by topic, they can identify gaps early, adjust lectures, create targeted review materials, assign extra practice, and offer personalized support. This is especially valuable in high-enrollment courses, online classes, hybrid formats, and STEM courses where one misunderstood concept can cause trouble for weeks.

The best approach is a cycle: collect evidence, interpret it, act on it, and check whether the action helped. That cycle is simple, but powerful. It keeps instruction responsive instead of reactive. It also helps students see learning as a process rather than a scoreboard.

7 Tips to Improve Student Performance with My Class Insights

1. Review Class Insights Regularly, Not Just Before Exams

The first rule of using My Class Insights is simple: do not wait until exam week. By then, students may already be deep in “I’ll just memorize everything and hope for the best” territory. A better routine is to check the dashboard weekly or after each major assignment.

Regular review helps instructors identify trends while there is still time to respond. For example, if a large portion of the class struggles with vectors, stoichiometry, limits, or accounting adjustments, you can adjust the next class session to revisit that topic. You might add a five-minute warm-up, a worked example, a mini-lecture, or a quick peer discussion.

This does not mean rebuilding your entire course every Friday afternoon. Nobody needs that level of chaos. Instead, use the data to make small, targeted improvements. A short review at the start of class can prevent a long rescue mission later.

2. Identify Topics Students Do Not Understand

Homework scores can be misleading when multiple attempts are allowed. A student who eventually earns full credit may still have struggled through several incorrect attempts. My Class Insights helps reveal topic-level understanding by showing where students had trouble, especially on first attempts.

Suppose most students complete an assignment with acceptable scores, but Class Insights shows weak first-attempt performance on one concept. That is a sign that students may be reaching the answer through trial and error rather than genuine understanding. The fix is not always “assign more homework.” Sometimes the better move is to reteach the concept differently.

Try asking yourself three questions when a topic appears weak:

  • Did students miss the underlying concept or just the calculation?
  • Was the wording of the problem confusing?
  • Do students need another example, a visual model, or guided practice?

This kind of analysis turns Class Insights from a reporting tool into an instructional planning tool. Data points become teaching decisions.

3. Use First-Attempt Data to Spot Real Understanding

First-attempt performance is one of the most useful signals in WebAssign because it shows what students could do before hints, retries, guessing, or “strategic clicking” entered the picture. Multiple attempts are helpful for learning, but first attempts often reveal confidence, preparation, and conceptual accuracy.

If students perform poorly on first attempts but improve after retries, that is not necessarily bad news. It may mean they are learning through practice. However, it also tells you that those students may need more structured support before the next quiz or exam.

For example, an instructor might notice that students can solve basic derivative problems after several attempts but struggle on the first try when the problem includes product rule and chain rule together. That suggests students do not need a generic “study derivatives” message. They need targeted practice combining rules.

First-attempt data can also help students become more honest about their learning. Many students mistake familiarity for mastery. They look at a solved example and think, “Yes, that makes sense.” Then the exam arrives, and suddenly the problem is wearing a fake mustache. Showing students their first-attempt patterns helps them understand where they need active practice.

4. Turn Difficult Homework Questions into Mini-Lessons

One of the easiest ways to use My Class Insights is to identify homework questions or question parts that caused widespread difficulty. Then, turn those questions into short teaching moments.

You might begin class with a “most missed question of the week.” Walk through the problem, explain common mistakes, and ask students to identify where the reasoning went off track. This approach normalizes struggle and makes mistakes useful. It also saves time because you are addressing the exact problem that affected many students.

For online or hybrid courses, record a short video explaining the challenging question. Keep it briefthree to seven minutes is often enough. Students are more likely to watch a focused explanation than a long recording titled “Chapter Review,” which sounds suspiciously like homework wearing a trench coat.

You can also create a practice assignment using similar problems. The key is alignment: the support should match the difficulty shown in the data. If students struggled with interpreting graphs, give graph-based practice. If they struggled with setup, show multiple setup examples before calculation.

5. Encourage Students to Use My Class Insights for Self-Regulated Learning

Improving student performance is not only the instructor’s job. Students need to become active participants in the process. My Class Insights can help them do that by showing which topics they understand and which ones require more study.

Many students study inefficiently. They reread notes, highlight entire pages, or spend too much time on topics they already know because it feels comfortable. My Class Insights gives them a more strategic starting point. Instead of saying, “Study for the test,” you can say, “Open My Class Insights, identify two topics marked for review, and complete practice questions for each.”

This helps students build metacognition, which is the ability to think about their own learning. They learn to ask, “What do I actually know?” and “Where should I focus next?” Those questions are academic gold.

To make this habit stick, demonstrate the tool in class. Do not assume students will find it, understand it, and use it wisely just because it exists. Students have many talents, but locating helpful course tools without guidance is not always one of them. Show them where it is, explain what the performance indicators mean, and model how to create a study plan from the results.

6. Provide Personalized Support to At-Risk Students Early

My Class Insights can help instructors identify students who may need support before they fail an exam or disappear from the course emotionally, academically, or both. Early support is especially important in gateway courses, where poor performance can affect confidence, persistence, and future enrollment decisions.

When you notice a student struggling across several topics, reach out with a specific and supportive message. Avoid vague warnings like, “You need to do better.” That sentence has never inspired anyone, except maybe to close their laptop. Instead, try something like:

“I noticed that the last two assignments were challenging, especially the sections on linear functions and graph interpretation. I recommend reviewing those topics in My Class Insights and completing the practice questions before Friday. Please visit office hours if you want to walk through one together.”

This message works because it is specific, respectful, and action-oriented. It tells the student what happened, what to do next, and where to get help.

You can also use insights to form study groups. Pair students strategically so stronger students can explain concepts while struggling students get peer support. Just be careful not to label students publicly. Data should guide support, not create embarrassment.

7. Test Teaching Strategies and Measure What Works

Class Insights can also help instructors improve their own teaching. If you try a new instructional strategy, use the dashboard to see whether student understanding improves.

For example, imagine you teach one topic with a traditional lecture and another with active learning. Or perhaps you use a flipped lesson for one section and a guided worksheet for another. My Class Insights can help compare performance by topic or section, giving you evidence about which strategy worked better for your students.

This does not require turning your course into a formal research lab. It simply means being curious. Try something, observe the results, adjust, and try again. Teaching is part science, part craft, and part improvisational theater when the projector refuses to connect.

The important thing is to avoid changing everything at once. If you adjust the lecture, homework, quiz timing, and grading policy all in the same week, you will not know what made the difference. Make one focused change, then review the data.

Best Practices for Using My Class Insights Responsibly

Protect Student Privacy

Student performance data should be handled carefully. Use analytics to support students, not to shame them. Avoid displaying identifiable student-level data in class. When discussing class trends, keep the focus on topics and strategies rather than individual names.

Instructors should also follow institutional policies regarding student records, privacy, and data use. Learning analytics are powerful, but trust is even more powerful. Students are more likely to engage with performance data when they believe it is being used to help them, not judge them.

Combine Data with Human Judgment

Analytics can show patterns, but they cannot explain everything. A student may struggle because of weak prerequisite knowledge, poor study habits, work obligations, illness, anxiety, technology issues, or simple confusion. Data tells you where to look; conversation helps you understand what is happening.

Use My Class Insights as one piece of evidence alongside attendance, participation, office hour conversations, quizzes, written work, and student reflections. The dashboard is helpful, but it is not a crystal ball. If it were, it would probably predict that everyone wants the exam review posted earlier.

Keep Interventions Small and Specific

The best interventions are often simple. Revisit one concept. Assign five extra practice questions. Create a two-minute explanation video. Ask students to correct one missed problem. Invite a struggling student to office hours. Small actions, repeated consistently, can produce meaningful improvement.

Avoid overwhelming students with massive review packets or generic advice. “Study harder” is not a strategy. “Practice these three problem types before Thursday” is.

Real Classroom Experiences: What Using My Class Insights Can Look Like

Imagine a college algebra instructor teaching a class of 80 students. After the first two homework sets, the average score looks fine. Most students are earning between 80 and 90 percent. At first glance, everything seems peaceful. The gradebook is smiling. The instructor might move on.

But My Class Insights tells a more interesting story. Students are doing well overall, yet first-attempt performance is weak on solving inequalities and interpreting interval notation. The instructor realizes that multiple attempts are hiding a conceptual gap. Students eventually find the right answer, but many do not understand why it is right.

Instead of waiting for the quiz to confirm the problem, the instructor opens the next class with a short warm-up: three inequality problems, each with a common error built in. Students vote on which solution is correct, then discuss with a partner. Within ten minutes, the instructor can see the confusion: students are forgetting to reverse the inequality sign when multiplying by a negative number. A small fix prevents a large disaster. Academic crisis avoided; no dramatic soundtrack required.

In another example, a physics instructor notices that students are struggling with force diagrams. The homework scores are not terrible, but Class Insights shows repeated first-attempt errors on questions involving inclined planes. The instructor records a five-minute video showing how to break forces into components, then assigns a short practice set. Before the exam, students are asked to use My Class Insights to identify one weak topic and complete targeted practice. The result is not magic, but it is momentum. Students come to class with better questions, and the instructor spends less time guessing what they need.

A chemistry instructor might use the tool differently. After reviewing performance data, she sees that students are confident with balancing equations but less successful with stoichiometry setup. So she creates a “setup-only” practice activity where students do not calculate final answers. They only identify given information, conversion factors, and the unknown. This removes arithmetic pressure and focuses attention on reasoning. The next assignment shows improvement because students now understand the path before sprinting down it.

My Class Insights can also improve student conversations. Instead of telling a student, “You are struggling in the course,” an instructor can say, “Your work shows that you are doing well with definitions, but the application problems in Chapter 4 need attention. Let’s focus there.” That kind of feedback feels less personal and more practical. It gives students a map instead of a foghorn.

Students benefit when they learn to read their own data, too. One student may discover that she always studies the most recent chapter but ignores earlier topics. Another may realize that he performs well after practice but poorly on first attempts, meaning he needs more retrieval practice before graded work. A third may notice that watching solution videos feels helpful but does not always lead to independent problem-solving. These discoveries help students move from passive studying to active learning.

The most successful experiences usually share one pattern: the instructor does not treat analytics as extra work. Instead, the instructor builds small routines around the data. Monday: check topic performance. Tuesday: review one difficult question. Wednesday: message students who need support. Thursday: assign targeted practice. Friday: ask students to reflect on one concept they improved. None of these steps require a course redesign, but together they create a feedback loop.

That is the real value of My Class Insights. It helps instructors and students stop guessing. It turns performance data into practical next steps. It makes learning gaps visible while they are still fixable. And in a busy semester, visibility is everything. After all, you cannot repair a bridge if you do not know where the cracks areand you definitely do not want to discover them during finals week.

Conclusion: Better Data, Better Teaching, Better Student Performance

Improving student performance does not require a heroic reinvention of your course. Often, it starts with paying closer attention to the right signals. My Class Insights helps instructors see beyond overall homework scores and understand how students are performing by topic, question, and first attempt.

When used consistently, the tool can support better lectures, smarter review sessions, targeted practice, early intervention, and stronger student ownership. The key is action. Data alone does not improve learning; thoughtful teaching decisions do.

Start small. Review the dashboard weekly. Pick one confusing topic. Create one mini-lesson. Send one supportive message. Ask students to practice one weak area. Then check what changed. That simple cycle can turn My Class Insights from a helpful feature into a genuine student success strategy.